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Case Study: From $500K in Unpaid Rents to a Profitable, Well-Oiled Machine


Property Management Blog

How We Transformed Our Clients’ 230+ Unit Portfolio

The Challenge

When this family came to us in 2021, they were hesitant, and understandably so. Their portfolio of over 230 properties had been managed internally since it was started but now, it was in crisis. 

Unpaid rents had accumulated throughout Covid, vacancies were climbing, and properties sat in disrepair. Without a clear strategy to address the mounting problems, their investment was bleeding money and causing constant headaches.

The Solution

Despite their initial reluctance, the family partnered with us to take control of their portfolio. We implemented a comprehensive property management strategy focused on three key areas: aggressive rent collection, strategic renovations, and tenant quality improvement.

The Results

Over the next year or two, we collected nearly $500,000 in unpaid rents. But the transformation went far beyond collections. We systematically renovated vacant properties, filled units with quality tenants who pay on time, and increased rents to market rates. 

Today, their properties operate like a well-oiled machine—profitable, efficient, with minimal headaches. Their portfolio has been completely turned around, delivering the returns they always knew were possible.